久久亚洲国产成人影院-久久亚洲国产的中文-久久亚洲国产高清-久久亚洲国产精品-亚洲图片偷拍自拍-亚洲图色视频

Global EditionASIA 中文雙語Fran?ais
Travel
Home / Travel / Hotels

Hilton manager steers hotel through epidemic storm with innovation

By Yin Ruowei | China Daily | Updated: 2020-05-09 16:17
Share
Share - WeChat
Hilton Nanjing Riverside in Jiangsu province stands on the bank of the Yangtze River.[Photo provided to China Daily]

In Nanjing, capital of Jiangsu province, restaurants are now allowing sit-in diners again and more people are venturing out as they did before the novel coronavirus outbreak. This is what Chen Jun, general manager of Hilton Nanjing Riverside, had expected.

Chen is in his 20th year of working for Hilton. Before his current position, he led his team in Chongqing to win Hilton's prestigious Connie Award-named after founder Conrad Hilton-for two consecutive years.

During the novel coronavirus outbreak, he demonstrated his leadership skills repeatedly, and has developed many new marketing ideas for the hotel, which is situated on the bank of the Yangtze River and close to historic attractions in Nanjing.

"The virus has indeed brought great challenges to the hospitality industry, but it also brings opportunities," Chen said. "People's movements were restricted and their demands for our guest rooms and meals fell, so I decided to extend the service scope of our hotel to people's homes and make offline sales online. We quickly opened an online takeout channel on a thirdparty platform and adjusted our catering menu."

In addition to takeout services, the hotel provides a number of special offers. Its buffet restaurant offers a buy-one-get-one-free meal deal. Those coming to the hotel for leisure will be given a coupon worth 188 yuan ($27), as part of Hilton's Leisure Escape Campaign.

"These operating models are innovative to us, which proved to be very successful and generated good results for the hotel," Chen said. "We also extended the expiration date of these offers so that consumers can have sufficient time to plan after purchase."

At the core of Chen's work is customer interaction, he said.

"I like talking to our guests in the lobby and restaurants in our hotel, and get to know their feelings in the first place, so as to better understand their needs and improve guest experiences," he said.

On April 18, Chen and his hotel broadcast its first livestreamed wedding show. Hotel staff members gave a tour of their venue where wedding ceremonies would be held, explained the recent price discount and answered questions from viewers.

"Many newlywed couples came to us when the show was over,"Chen said, adding such a new interactive event brings new business opportunities and is worth a try.

Chen said he has prepared himself to embrace a recovery in consumption. "Industries such as tourism and weddings hit a pause button because of the novel coronavirus, but I believe that with the market recovery, consumer confidence will be restored and demands will bounce back too.

"Hotels that have managed to make timely adjustments and continuous improvements during the outbreak have accumulated enough strength for future growth," he added.

 

 

Most Popular
Top
BACK TO THE TOP
English
Copyright 1995 - . All rights reserved. The content (including but not limited to text, photo, multimedia information, etc) published in this site belongs to China Daily Information Co (CDIC). Without written authorization from CDIC, such content shall not be republished or used in any form. Note: Browsers with 1024*768 or higher resolution are suggested for this site.
License for publishing multimedia online 0108263

Registration Number: 130349
FOLLOW US
 
主站蜘蛛池模板: 激情丝袜美女视频二区 | 亚洲美色综合天天久久综合精品 | 九九视频高清视频免费观看 | 特黄毛片 | 亚洲综合一区二区不卡 | 精品在线免费视频 | 国产精品日韩欧美一区二区 | 日韩精品一区二区三区高清 | 蕾丝视频永久在线入口香蕉 | 色综合加勒比 | 中文字幕在线播放视频 | 一个人看的www片免费视频中文 | 4438全国最大成人网视频 | 波多野在线播放 | 国产日韩欧美swag在线观看 | 久草在线视频网 | 国产在视频线精品视频www666 | 国产成人高清视频在线观看免费97 | 青青操网站 | 亚洲欧美日本国产综合在线 | 99久久久久国产精品免费 | 欧美综合图片一区二区三区 | 免费一级a毛片在线播放 | 国产成人精品久久一区二区小说 | 一级欧美一级日韩毛片99 | 久久精品国产影库免费看 | 美女被免费视频的网站 | 色婷婷久久综合中文久久蜜桃 | 亚洲欧美日韩三级 | 九九久久精品国产 | 国产精品久久久久999 | 成人欧美午夜视频毛片 | 国产日韩欧美另类 | 久久欧洲视频 | 中国一级毛片特级毛片 | 欧美一二三 | 大片国产片日本观看免费视频 | 久久影院国产 | 亚洲成人在线免费 | 在线成人aa在线看片 | 午夜精品久久久久久91 |