久久亚洲国产成人影院-久久亚洲国产的中文-久久亚洲国产高清-久久亚洲国产精品-亚洲图片偷拍自拍-亚洲图色视频

Global EditionASIA 中文雙語Fran?ais
Lifestyle
Home / Food

Sound of silence speaks volumes as baristas serve up a treat

Xinhua | Updated: 2020-12-08 09:51
Share
Share - WeChat
Chen Zizhong (left), a hearing-impaired barista working at the Starbucks Beijing Xitieying Wanda signing store, communicates with a colleague using sign language on Thursday. [Photo/Xinhua]

Chen Zizhong, 27, clad in a brand-new black apron, won the coveted title of "coffee master" among his colleagues in Beijing's one and only Starbucks signing store.

The hearing-impaired barista works with a mix of hearing and hearing-impaired staff. The staff members refer to each other as "partners", which reflects the close bond that helps them during peak rush hours.

Starbucks has a total of six signing stores worldwide, which are made up equally of hearing and hearing-impaired staff. Among them, two are in the Chinese mainland. The Starbucks Beijing Xitieying Wanda signing store, where Chen landed his job, opened in September and is the first of its kind in Beijing.

Tackle problems head-on

Cabinets groaning with mugs and canvas sacks display souvenirs printed with images of hand signs and gestures, while a low cakes-and-pastries display case makes way for communication between baristas and customers in sign language. Display screens with order details always face the customers, and portable tablet computers with built-in voice assistance provide the hearing-impaired baristas with ease in face-to-face communication.

Flanking the counter, the corner for activities is decked out with soundproof foam to safeguard a relatively quiet environment for the hearing-impaired baristas.

However, the delicate designs of the cafe are quite hard to spot by a busy passerby. "When customers are wearing their masks and ask me for some napkins, misunderstandings can easily take place," Chen says. Those scenarios are where his hearing partners can step in and help.

Chen Fangqi, the cafe manager, has worked with Starbucks since 2009. "This is the quietest Starbucks I have ever encountered," she says, adding that she used to work in a cafe at the Beijing South Railway Station, among the busiest branches in Beijing.

The coffee shop in the railway station has a high volume of customers. The only hearing-impaired employee spends his shift preparing drinks in order to avoid possible issues communicating with customers.

"Our interpretation of equality is not about lowering our standards to favor the minorities, but offering equal job opportunities and upward mobility for impaired citizens," says the manager.

No compromise in standards means an uphill struggle. Copying the same drink recipe dozens of times from their dog-eared notebooks patched up with tape is commonplace for hearing-impaired baristas as it is the most efficient way for them to learn.

It will not be easy for Chen Zizhong to qualify as a coffee master.

Basic knowledge of various coffee beans sold in the store and day-to-day practices to make pour-over coffee are only snags, but hosting coffee lectures with customers face to face can be a daunting task.

Chen used to spend his days in a 9-to-5 job hunched over a desk, but feeling the absence of human interaction, he applied for a new career with Starbucks.

"After years working with screens, I'd like to move onto something that brings me (in a) face-to-face interaction to help improve my speaking ability," he says. "Though it can be hard for me, I want equality for everyone."

1 2 Next   >>|
Most Popular
Top
BACK TO THE TOP
English
Copyright 1995 - . All rights reserved. The content (including but not limited to text, photo, multimedia information, etc) published in this site belongs to China Daily Information Co (CDIC). Without written authorization from CDIC, such content shall not be republished or used in any form. Note: Browsers with 1024*768 or higher resolution are suggested for this site.
License for publishing multimedia online 0108263

Registration Number: 130349
FOLLOW US
 
主站蜘蛛池模板: 搞黄网站免费观看 | 欧美精品一区二区三区免费播放 | 日韩亚洲欧美一区噜噜噜 | 国产亚洲福利一区二区免费看 | 亚洲欧美日韩精品永久在线 | 欧美一级片在线视频 | 国内精品伊人久久久久妇 | 加勒比日本 | 欧美在线高清 | 综合免费视频 | 99爱在线视频这里只有精品 | 草草影院私人免费入口 | 999热精品这里在线观看 | 96精品视频在线播放免费观看 | 国产日韩久久久久69影院 | 亚洲日本久久一区二区va | 色偷偷888欧美精品久久久 | 久草视频免费看 | 久久精品免看国产成 | 中文字幕有码在线 | 一区在线免费 | 欧美日韩精品一区二区三区视频 | 日韩欧美一区二区三区不卡在线 | 国产精品黄页网站在线播放免费 | 久操影视 | 国产l精品国产亚洲区久久 国产tv在线 | 国产精品区牛牛影院 | 亚洲欧美日韩成人一区在线 | 亚洲天堂资源网 | 久久综久久美利坚合众国 | 久久久久久久国产视频 | 欧美成人专区 | 国产伦码精品一区二区三区 | 欧美一级成人毛片视频 | 最新中文字幕一区二区乱码 | 在线视频精品一区 | 精品三级国产一区二区三区四区 | 亚洲国产伦理 | 精品欧美一区二区三区精品久久 | 免费播放特黄特色毛片 | 不卡午夜视频 |