"In Hangzhou, I see people coming to our boutique, which gives us more energy. It is quite important to always focus on how to offer the best experience for our clients, advising while they are shopping."

He says that in the showroom, clients are invited to see the collection up close, to touch and feel the items and to experience the craftsmanship.

"We will continue to develop our business step by step, not in a hurry, not trying to go fast," he says, adding that it is important to consistently provide the finest service, engagement and brand timing to the clientele.

Yu Xiaoou contributed to this story.

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