www射-国产免费一级-欧美福利-亚洲成人福利-成人一区在线观看-亚州成人

US EUROPE AFRICA ASIA 中文
Business / Technology

Start-up creates learning app for the Asian hospitality industry

By Emma Gonzalez (chinadaily.com.cn) Updated: 2015-11-03 11:19

Checking into a hotel and being received with a blank stare caused by lack of communication can be a nightmare for guests, but it can also mean a significant economic loss for hotels.

For the hospitality industry, customer satisfaction and guest loyalty are crucial to keep the business running, with adequate communication becoming a prerequisite to drive up profits.

David Topolewski, the CEO of the Beijing-based language learning solutions provider Qooco, saw in this high-revenue generating industry a lucrative opportunity to expand his interactive English teaching business in Asia beyond children's education into the corporate world.

It's a realization that came unexpectedly during a trip to Indonesia, when the hotel manager opened up to him about the lack of modern tools available to teach skills to staff in the hospitality industry.

The strong economic potential of the industry, together with its high employment levels, encouraged him three years ago to create Qooco Core, an interactive hospitality-tailored language and skills development solution targeted at the Asian market.

"At the time, I had no idea how big this industry was", Topolewski noted. "It was only after doing some research that we realized that there was an incredible opportunity to build a business."

The travel and tourism industry currently accounts to over 9 percent of the global GDP, with the industry being the world's largest employer, responsible for one in 11 jobs, according to accounting firm Ernest & Young.

Qooco now provides English and Mandarin interactive language learning materials for hotels in Asia, such as videos and quizzes, with content accessible on desktops, tablets and mobile phones.

The company also creates interactive vocational training tools to teach hotel employees specific industry skills like housekeeping and waitering.

Last year, the company decided to enter the Chinese market, where they provide English language and vocational training tools to 30 hotel properties across the country.

Although Qooco declined to unveil the exact amount of revenues it is generating from China, the company hinted that these yearly revenues correspond to a seven-digit figure in US dollars.

In the five years through 2015, the hotel industry in China has been growing 8.8 percent on average to an estimated $53.2 billion, according to IBISWorld's Hotel Market Research Report.

Most of Qooco's clients in China are international hotel brands, owned and managed by Chinese investors. Major clients include St. Regis and Marriott International, as well as a partnership with the Guangzhou Hotels Association

"They really want to create world-class hotels and there is an opportunity to greatly improve things here", noted Topolewski.

The company sees further opportunities to expand into China since the country is attracting a large number of foreign tourists and business people in search of a comfortable stay.

"We are currently in talks with big Chinese chains like Wanda Hotels", said Topolewski.

David Hu, director of human resources at the Crowne Plaza Hotel & Suites Landmark in Shenzhen, notes that the hotel decided to use the app because of the crucial need of hotels in China to use English to attract international guests.

"As employees of a business hotel, improving our English levels enables us to serve our guests better, especially since English is the international language of travel", Hu explained.

Hot Topics

Editor's Picks
...
主站蜘蛛池模板: 18在线观看国内精品视频 | 国产在线视频专区 | 欧美一级aⅴ毛片 | 自拍三级 | 国产成人精品999在线 | 亚洲视频中文字幕在线 | 国产成人精品曰本亚洲77美色 | 中文字幕一区二区三区 精品 | 精品久久久久国产 | 免费国产成人高清在线观看不卡 | 亚洲免费视频在线观看 | 日日干日日操日日射 | 国产精品黄页网站在线播放免费 | 欧美亚洲一区二区三区在线 | 18成人免费观看网站入口 | 亚洲精品一区二区三区第四页 | 美女视频永久黄网站免费观看国产 | 亚洲图片一区二区 | 欧美一级日本一级韩国一级 | 色综合久久加勒比高清88 | 免费久草视频 | 偷拍自拍第一页 | 亚洲欧美日韩精品在线 | 免费观看a级毛片在线播放 免费观看a级网站 | 国产精品久久久亚洲 | 亚洲国产成人综合 | 欧美特黄三级成人 | 国产精品久久久久久久久福利 | 免费观看欧美精品成人毛片 | 乱码一区 | 久久香蕉国产视频 | 欧美成年人网站 | 亚洲人成网站观看在线播放 | 亚洲成a v人片在线看片 | 成年人在线视频网站 | 久草新在线观看 | 亚洲精品二区中文字幕 | 成a人片亚洲日本久久 | 全国男人的天堂网 | 一级片在线免费看 | 国产精彩视频在线观看 |