www射-国产免费一级-欧美福利-亚洲成人福利-成人一区在线观看-亚州成人

US EUROPE AFRICA ASIA 中文
Business / Technology

Start-up creates learning app for the Asian hospitality industry

By Emma Gonzalez (chinadaily.com.cn) Updated: 2015-11-03 11:19

Checking into a hotel and being received with a blank stare caused by lack of communication can be a nightmare for guests, but it can also mean a significant economic loss for hotels.

For the hospitality industry, customer satisfaction and guest loyalty are crucial to keep the business running, with adequate communication becoming a prerequisite to drive up profits.

David Topolewski, the CEO of the Beijing-based language learning solutions provider Qooco, saw in this high-revenue generating industry a lucrative opportunity to expand his interactive English teaching business in Asia beyond children's education into the corporate world.

It's a realization that came unexpectedly during a trip to Indonesia, when the hotel manager opened up to him about the lack of modern tools available to teach skills to staff in the hospitality industry.

The strong economic potential of the industry, together with its high employment levels, encouraged him three years ago to create Qooco Core, an interactive hospitality-tailored language and skills development solution targeted at the Asian market.

"At the time, I had no idea how big this industry was", Topolewski noted. "It was only after doing some research that we realized that there was an incredible opportunity to build a business."

The travel and tourism industry currently accounts to over 9 percent of the global GDP, with the industry being the world's largest employer, responsible for one in 11 jobs, according to accounting firm Ernest & Young.

Qooco now provides English and Mandarin interactive language learning materials for hotels in Asia, such as videos and quizzes, with content accessible on desktops, tablets and mobile phones.

The company also creates interactive vocational training tools to teach hotel employees specific industry skills like housekeeping and waitering.

Last year, the company decided to enter the Chinese market, where they provide English language and vocational training tools to 30 hotel properties across the country.

Although Qooco declined to unveil the exact amount of revenues it is generating from China, the company hinted that these yearly revenues correspond to a seven-digit figure in US dollars.

In the five years through 2015, the hotel industry in China has been growing 8.8 percent on average to an estimated $53.2 billion, according to IBISWorld's Hotel Market Research Report.

Most of Qooco's clients in China are international hotel brands, owned and managed by Chinese investors. Major clients include St. Regis and Marriott International, as well as a partnership with the Guangzhou Hotels Association

"They really want to create world-class hotels and there is an opportunity to greatly improve things here", noted Topolewski.

The company sees further opportunities to expand into China since the country is attracting a large number of foreign tourists and business people in search of a comfortable stay.

"We are currently in talks with big Chinese chains like Wanda Hotels", said Topolewski.

David Hu, director of human resources at the Crowne Plaza Hotel & Suites Landmark in Shenzhen, notes that the hotel decided to use the app because of the crucial need of hotels in China to use English to attract international guests.

"As employees of a business hotel, improving our English levels enables us to serve our guests better, especially since English is the international language of travel", Hu explained.

Hot Topics

Editor's Picks
...
主站蜘蛛池模板: 中美日韩在线网免费毛片视频 | 亚洲精品美女 | 国产成人爱片免费观看视频 | 国产欧美成人一区二区三区 | 精品国产一区二区三区久久 | 三级高清 | 亚洲天堂成人 | 久草播放| 69成人 | 欧美在线香蕉在线现视频 | 亚洲天堂区 | 国产精品久久大陆 | 欧美日韩综合精品一区二区三区 | 一级毛片免费观看视频 | 毛片免费在线播放 | 欧美高清日本三级人妇 | 午夜免费的国产片在线观看 | 国产的一级片 | 草草日 | 最新欧美精品一区二区三区不卡 | 成人三级在线 | 美女131爽爽爽做爰中文视频 | 亚洲精品国产一区二区 | 精品综合久久久久久88小说 | 国产手机精品a | 狼人久久尹人香蕉尹人 | 狠狠做久久深爱婷婷97动漫 | 免费99热在线观看 | 中文字幕亚洲一区二区va在线 | 欧美午夜视频一区二区 | 成人99国产精品 | 国产欧美日韩成人 | 国产三级小视频 | 成人软件网18免费视频 | 国产精品一区二区免费 | chinese农村野战videos | 欧美高清免费精品国产自 | 日本黄页网站在线观看 | 久久99亚洲精品久久 | 国产成人黄网在线免 | 中国女人真人一级毛片 |