www射-国产免费一级-欧美福利-亚洲成人福利-成人一区在线观看-亚州成人

US EUROPE AFRICA ASIA 中文
Business / View

Storm-delayed flight offers a much-needed lesson in service

By Huang Xiangyang (China Daily) Updated: 2015-08-21 10:47

As I was doubting the efficacy of this slip of paper, which I was supposed to show to the airline's staff in Kunming for a flight change, box meals and bottled water were dished out.

Meanwhile a broadcaster kept updating passengers with the latest flight information. To my relief our flight was finally on its way, after several hours of delay.

We touched down in Kunming at 10 pm, and the first thing we did was rush to our airline's counter to find out the next, earliest flight available.

I had prepared for the worst: if there were no flights to Beijing the next morning, I would opt for a flight to a neighboring city like Tianjin, where I hoped I could then change to a high-speed train to make it home on time.

The airline staff at the counter looked worn out, and were being bombarded by anxious passengers seeking help of all sorts. But their efficiency was unparalleled.

When it was my turn, I presented the woman behind the counter with the paper note, and in seconds she checked her computer and told me I could take the first flight the next morning, with no additional charges.

She then asked me to wait for her colleagues to take me and the other passengers in a similar situation to a hotel nearby for the night, all expenses paid.

Too often in the past I have listened to criticism of Chinese airlines for their poor service. I have read many reports about agitated passengers, when flights are delayed, getting embroiled in scuffles with airline staff.

Recently a report by Civil Aviation Data Analysis, a Chinese organization that tracks on-time performances, ranked Chinese carriers among the least punctual in the world.

But throughout my journey I could hardly find any excuse to even lodge a complaint.

Call me easily satisfied. But in a country where air traffic has been growing annually by double digits in recent years, with as many as 400 million trips made via domestic airlines in 2014 alone, what more can you expect?

In some cases, flight delays should not be blamed on the airlines.

My flight back to Beijing the next morning was behind schedule, again, this time for an hour, not by weather but by 10 passengers failing to show up on time. Their luggage had to be unloaded and our flight missed its time slot.

But all's well that ends well.

As I sat down to start my first day back at work, on time, I spared a moment of thanks to Chinese airlines.

Contact the writer at huangxiangyang@chinadaily.com.cn

Previous Page 1 2 Next Page

Hot Topics

Editor's Picks
...
主站蜘蛛池模板: 久久久久久久99精品免费 | 视频一区在线免费观看 | 男人女人做黄刺激性视频免费 | 国产成人久久精品二区三区 | 美女毛片大全 | 91精品在线国产 | 高清偷自拍第1页 | 国产精品久久久久免费 | 亚洲欧美高清在线 | 日本三级香港三级人妇99视 | 免费观看久久 | 久久国产精品二国产精品 | 亚洲精品91| 欧美视频在线一区二区三区 | 国产成人免费午夜性视频 | 日本三级网站在线观看 | 香港经典a毛片免费观看看 香港经典a毛片免费观看爽爽影院 | 毛片免费的| 国产不卡一区二区三区免费视 | 国产成人精品一区二三区在线观看 | 亚洲日产综合欧美一区二区 | 女人张开腿让男人捅爽 | 国产高清视频a在线大全 | 欧美一级二级毛片视频 | 亚洲精品高清国产一久久 | 国产成人午夜 | 久久一本精品久久精品66 | 国产伦精品一区三区视频 | 国产成人免费高清视频 | 欧美观看一级毛片 | 亚洲欧美综合一区二区三区四区 | 黄色三级视频 | 国产主播精品福利19禁vip | 久久综合给会久久狠狠狠 | 成人在线观看一区 | 亚洲国产高清在线精品一区 | 草草视频免费在线观看 | 欧美人成片免费看视频不卡 | 456亚洲老头视频 | 怡红院日本一道日本久久 | 精品国产高清a毛片无毒不卡 |